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Warranties:
Workmanship Guarantee:
All work done by Ali-Repairs & Locks Ltd is guaranteed to be carried out to the highest tradesman like standard, and we will put right any work found to be substandard.
If you have any concerns about any work we have done or not sure how something we have installed works please let us know so we can sort it.
Product Warranties:
We honour all manufacturers' warranties on products we supply and install.
Glass Policy:
Ali-Repairs & Locks Ltd cannot assume responsibility for any glass broken during the maintenance and repairing of your windows and doors or conservatories. Glass is prone to cracking for reasons outside our control because the condition of the glass especially around the edges is unknown until the glass is removed.
Leaks & Draught Policy:
Because of the natural difficulty in sourcing the cause of leaks and draughts, Ali-Repairs & Locks policy for covering this is that we cannot absolutely guarantee to cure leaks or draughts.
Ali-Repairs & Locks will evaluate your leak and/or draught problem and make remedial recommendations to the best of our ability, and carry out repair work as requested.
Not withstanding the above, we are aware of our obligation under the Consumer Guarantees Act of 1993 and will always do our best to set things right.